Alta - Saburtalo is an electronics store located in the City Mall of Tbilisi, offering a diverse range of electronic products and accessories. Visitors can expect to find a variety of consumer electronics, including smartphones, laptops, home appliances, and audio-visual equipment, as well as related accessories and peripherals. The store is designed to cater to both tech enthusiasts and everyday consumers looking for reliable electronic goods. In addition to its product offerings, Alta - Saburtalo provides customer service that includes assistance with product selection, technical support, and warranty services. The store's location within a bustling shopping mall makes it convenient for shoppers to explore a wide range of other retail options and dining facilities, making it an integral part of a comprehensive shopping experience in Tbilisi.
Alta - Saburtalo (City Mall) — Electronics store
- General
- Description
- +995 322 38 xx xx
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- A
Мне отдали мой пылесос другому покупателю прямо на глазах, потом держали меня 2 часа и сказали, что больше нет в наличии.
- Д
Мне нравится, когда можно быстро найти нужную электронику в одном месте, и этот магазин в City Mall с этим справился! Ассортимент техники довольно хороший, но я немного подождал, прежде чем консультанты стали доступны. В целом, за удобство и неплохой выбор я бы дала 3.5 звезды.
- G
პროდუქციის მრავალფეროვნება არის კარგი. ფილიალში მომსახურება ზოგჯერ ცუდია, ზოგჯერ კი ძალიან კარგი.
- מ
მინდა გავაზიარო ჩემი უარყოფითი გამოცდილება ამ მაღაზიაში. მივედი ლეპტოპის შესაძენად, სადაც შემომთავაზეს HP Envy x360 მოდელი დაახლოებით 2500 ლარად. თუმცა, მხოლოდ დამატებითი კითხვების შემდეგ გავიგე, რომ ეს გამოფენის (display) მოდელი იყო, არა ახალი. მიუხედავად ამისა, ფასი თითქმის იგივეა, რაც ახალი მოწყობილობისთვის, რაც ძალიან შეცდომაში შემყვანი ჩანს. გარდა ამისა, არ იყო მკაფიოდ განმარტებული პროდუქტის მდგომარეობა (გამოფენის/გახსნილი) და არც გარანტიის პირობები იყო გამჭვირვალედ წარმოდგენილი.
- s
მომსახურება ნული.
- S
The store is fine, but the mall is terrible. I generally dislike malls anyway.
- G
The store is completely torn down and permanently closed, as shown in the attached photos. I found out that on March 27, 2026, a government regulatory agency filed a formal complaint against the company.
- J
This electronics store has made a great leap from being just a computer shop to a comprehensive retailer for all things tech. Their pricing has definitely gotten better and now competes well with other major stores in Georgia. The City Mall location is impressive—it's organized and offers a wide range of products, from PC components to home appliances, making it super convenient. The staff is professional, and the modern showroom enhances the shopping experience. It's now my top pick for electronics in Tbilisi.
- R
STAY AWAY! I bought a kettle here for 120 GEL on sale, but when I got it home, it wobbled on its stand, making it unsafe for kids. I returned it to the store, and they told me to take it to another location for inspection. After a week, they called to say "the kettle is fine" and refused to refund me or replace it with a working one. They clearly sell faulty products. Despite my complaints, they wouldn’t give me my money back or offer a proper kettle. It was a total waste of time and money. Why do they guarantee their products when they won’t acknowledge that they are defective?
- A
I picked out a beard trimmer myself, but a saleswoman approached me and started advising me to choose a different model. I took her suggestion and bought the one she recommended.
When I got home, I found out that the trimmer doesn't work for my needs at all. I need to adjust the length in 0.5 mm increments, but this model only has three length settings, making it useless for me.
To make matters worse, the store won’t allow any exchanges or refunds.
It's really unacceptable for staff to push customers toward a different product and then not take responsibility when their advice results in the wrong choice. I'm very disappointed with this experience.