Отель "Hotel Diplomat"

Отличное место для отдыха: всё соответствует фотографиям, чистота на высшем уровне, в номере спокойно и уютно. Постельное белье безупречно чистое, полотенца свежевыстиранные. Присутствуют все удобства: кондиционер, чайник, холодильник и шторы блэк-аут. Наш номер находился на третьем этаже, у нас был небольшой балкон с чудесным видом на гору и частично на статую Грузия-мать. Путь до площади Свободы занимает около 15-20 минут пешком, но можно легко доехать на автобусе от Пасанаури до Леонидзе, большинство из них доезжают прямо до отеля. Очень дружелюбный персонал, который всегда готов помочь. Также удобно добираться автобусом до парка Мцхаминда или крепости Коджори.

Amazing!

A pleasant, cozy place slightly removed from the city's hustle. Great for travelers who prefer simplicity without extra frills. The rooms are spacious and clean, though they feel a bit old-fashioned. The elderly gentleman at the reception is very friendly and helpful, even if he initially comes off as a bit reserved. Liberty Square is about 1 km away and can be reached on foot or by Bolt taxi for around 5 lari. The only downside is the prepacked breakfast box with just bread, jam, and a croissant—it could definitely be improved with a small buffet offering fresh eggs and more. Impressed overall, but best suited for those who enjoy quiet and cozy hotels without expecting luxury.

The service here is terrible. They completely disregard customer needs. I asked for a non-smoking room, but they gave me a smoking one and refused to change it. The landline didn’t work, and there was no water in the room. Absolutely unacceptable. This is the worst hotel experience I’ve ever had. The customer service is atrocious, especially the rude lady staff member. She behaved terribly just because I asked to change rooms. The room and bathroom had a horrible smell. My request was denied, and I was even threatened with the police and forced to leave before a final decision was made. All this happened because I contacted Agoda to cancel my reservation and find a better hotel. This is my right as a customer. Their treatment was shocking. Do not book here. Be warned. The staff is aggressive and disrespectful.

Extremely terrible hotel. The reception staff is awful. The way she talks is incredibly rude. I was completely disappointed during my stay. If you're planning a trip to Tbilisi, I strongly suggest finding another hotel. Do not go there.

Уютно, недорого, чисто и комфортно. Спасибо!

A pleasant hotel, though it's situated a bit away from the city center.

It doesn't justify its cost, especially if you booked through the Ali Baba website. In that case, you paid an extra million. Reserving in person is cheaper.

The staff here are friendly, which is nice.

Отлично!