The experience with this accommodation was the worst I've ever had while using a booking platform. We were looking for a place to stay near Kutaisi airport at about 11:30 PM and called to confirm availability. The owner assured us that rooms were ready for us.
However, when we arrived around 1:00 AM, we couldn't reach him despite multiple calls. We found the property unlocked and entered, but no one was there, although two rooms had keys in the doors. It was late, so we decided to sleep there.
The next morning, while half the group went to the market, two girls remained in the room. We had left cash for the entire group, but then the owner barged in and took their personal items, including passports. The girls were frightened and tried to explain they were in the wrong rooms. The owner demanded an extra 15 gel, then suddenly changed it to 50 gel, locking them in and using force against them.
They called the police, and thankfully, they managed to retrieve their passports and escape, leaving behind the payment for the night. Later, the owner falsely accused us of breaking his rules to the booking platform.
As for the room, it was in terrible condition—no heating, carpets wrapped in filthy plastic, mold on the walls and floors, and no security. This situation was shocking, especially with the owner's aggressive behavior. This place definitely should be removed from the booking platform. I strongly advise against staying here!
