Car rental "TBILISICAR"

This service is a scam. They are deceitful. I paid a $200 deposit to rent a car, and they promised to return it within three weeks, but I still haven’t received anything! They are expert swindlers! It’s unbelievable that the Georgian government still lets this business operate! BEWARE!

Опыт работы с этой компанией был отвратительным. Мне досталась старая и изношенная машина, и они не помогли ни с заменой, ни с расторжением контракта. Сотрудник компании не смог справиться с проблемами, с которыми я столкнулся. Не рекомендую бронировать у них заранее — лучше проверить машину на месте перед арендой.

חוויה נוראית לחלוטין!! רמאים וגנבים!! שירות מזעזע😡😡כסף שנזרק לפח!!

I rented a Toyota Prius, and the experience had its ups and downs. The car itself was in great shape, clean, and ready for the journey. The rental process was straightforward, but it was the staff's professionalism and preparedness that stood out. They had all the paperwork done in advance, which was a time-saver. For an extra fee, they were punctual with delivery and pickup. While the service was generally good, a bit more attention to detail could make it even better.

Самый большой обман для туристов. Вначале ведут себя вежливо и приятно, но когда возвращаешь машину, они становятся грубыми. Говорят, что всё просто, но депозит в 200 долларов не возвращают. У меня была только проколотая шина, и я заменил её на новую за собственные деньги. Когда он не нашёл никаких проблем, начал утверждать, что нужно купить ещё две новые шины для баланса, чего я никогда не слышал. Я арендовал авто во многих странах. Из-за прокола он забрал 200 долларов, а полиция поддержала его, потому что не говорит на английском. Такие деньги не остаются, они тратятся на лекарства и больницы. У меня было 3-4 друга, которым я мог бы порекомендовать его, если бы он вёл себя хорошо, но теперь — ни за что. Они зарабатывают в краткосрочной перспективе, но теряют всё, не видя общей картины. Клиенты заслуживают лучшего сервиса, а не обмана. Самостоятельное вождение — отличный опыт, но только не с ним. Вы будете сожалеть. ДЕРЖИТЕСЬ ПОДАЛЬШЕ от этих мошенников, оценка ниже нуля. 👎👎👎

These con artists operate right at the airport and know exactly how to pull off their scam. They take a $200 deposit from customers and promise to refund it within 10 days after returning the car, but you never see that money again. They've even changed the name of their booth because of all the negative feedback. From the start, I sensed they had no intention of returning my deposit. I waited and tried to give them a chance, but eventually had to involve the police to deal with these crooks. The woman at the counter was completely shameless. It's a pity, considering how friendly most Georgians are, yet these fraudsters give the country a bad name. Previously, I rented a car from a local dealer in Tbilisi who also attempted a money grab, but I went straight to the police and got my money back. This company preys on foreigners, assuming once they're back home, they won't return. But I'm planning to come back soon with the police to claim my deposit and any additional costs for that trip. I'm even considering filing a case in the European Consumer Court. As a YouTuber, I'm making a documentary on this scam to warn tourists about this company. If others have been scammed, reach out to me and join me in exposing this fraud at the airport. UPDATE: I managed to get my deposit back through my credit card company after raising a dispute and providing evidence, including a chat with the scammers and rental documents promising a full refund. It was clear they never planned to return the money, hoping people wouldn't take action from abroad, but I did. Never trust a rental company with cash, always use a credit card for proof. I still plan to visit Tbilisi again soon just to involve the police in this matter.

The experience with this car rental agency was awful. They handle their business very unprofessionally and show no responsibility for their actions. After almost two months, they still haven't returned the deposit of 200 USD and keep coming up with excuses. It's surprising that the authorities allow such scammers to operate at the airport. Their company should be shut down. It's disgraceful to make money this way. The earnings they feed on are tainted. They reflect poorly on their country. In short, steer clear of this car rental agency.

This place deserves a 0/10. The business is dishonest and lacking in integrity. I was promised a $200 USD deposit refund after returning the car, but they came up with all sorts of excuses related to insurance and other nonsense to avoid paying it back. The company thrives on scamming people instead of honest service. I trusted them because they were at the airport, but that was a mistake. They ignored my messages on WhatsApp, responding only when I contacted them from a new number. This operation is run by people who are nothing but crooks and lack any integrity. I regret not crashing their Range Rover more severely, knowing what I know now. They continue their scammy ways, pocketing petty cash.

Terrible service. Все машины в ужасном состоянии. Я арендовал Range Rover Sport и поехал в отель. По дороге двигатель издавал ужасные звуки, а коробка передач переключалась рывками. Утром попытался обменять машину, но оказалось, что все их машины такие. Попросил вернуть деньги — отказали. Потерял $1000 за аренду на 10 дней, но потом нашел другую компанию. Боялся, что машина сломается в горах. Деньги не вернули, вернули только залог. Предложил хотя бы половину вернуть — отказали.

Consistently late with constant issues. I don't recommend it.