How to promote a medical center in Yandex.Maps? Setting up and promoting a clinic

Medical centers, dentists, pharmacies and veterinary clinics can attract more patients through Yandex.Maps. We analyze the step-by-step strategy: how to correctly design a card, collect reviews and take the first positions in the search.


📌 Why is Yandex.Maps the main tool for medical centers in Georgia?

Imagine a situation: a tourist, an expat or even a local resident has a severe toothache or urgently needs a pharmacy. Will they browse websites, read forums or look for clinic numbers? In 90% of cases, they simply open Yandex.Maps, enter the query “dentistry nearby” or “pharmacy near me” and choose one of the first places in the search results.

But what if your clinic is not there?

📌 Facts:

✔ 70% of Russian-speaking tourists in Georgia use Yandex.Maps and Yandex.Taxi.

✔ 82% of patients make an appointment based on ratings and reviews.

✔ 60% of users choose a medical center from the TOP-3 search.

👉 Absence on Yandex.Maps = lost patients and lost profits.

фармацевт передает покупателю пакет с лекарствами в аптеке.jpg

📢 Your patients are looking for a clinic on Yandex.Maps – but find competitors?

Yandex.Maps is not just a directory, but a powerful tool for attracting patients. If your clinic is not in the system or is poorly designed, potential clients will simply go to those who use this service correctly.

✅ We will set up your card so that it is seen in the TOP of the search.

✅ We will help collect reviews and increase the trust rating.

✅ We will optimize the description, photos, services and promotions to stand out from the competition.

✅ We will conduct a free audit of your card to identify errors and improve positions.

🚀 Give your medical center maximum visibility!

How can clinics, dental clinics and pharmacies get to the TOP of Yandex.Maps?

If your institution is already on the maps, but there are still few patients, then the profile is not filled out correctly.

We'll look at 5 steps that will help you become a leader in search.

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1️⃣ Fill out your profile 100%

The more information is filled in the card, the higher the trust in the clinic.

🔹 Full name and correctly selected category (category - dentistry, name - SmileDent).

🔹 Address, phone number, website - convenient ways to communicate.

🔹 Opening hours - especially important for pharmacies and 24-hour clinics.

🔹 List of services - the more detailed, the better (for example, "X-ray of teeth", "Caries treatment", "Therapy", "Tests", "Vaccination").

💡 Why is this important?

If the profile is partially filled out, the patient will not receive all the information and will choose a competitor's clinic.



Чистый и современный интерьер подиатрической клиники, купающийся в естественном дневном свете, оснащенный специализированными станциями по уходу за ногами.jpg

2️⃣ Add photos of the clinic, doctors and interior

Cards with high-quality photos get 30% more clicks.

Post at least 10-15 photos:

✔ Offices, equipment, sterile conditions.

✔ Doctors at work - patients want to see professionals.

✔ Amenities: parking, children's area, waiting area.

💡 People choose with their eyes!

If there is no photo in the card, trust in the clinic automatically decreases.



Доктор выбирает положительный отзыв со смайликом стетоскопа.jpg

3️⃣ Collect and respond to reviews

Reviews are the main factor in choosing a clinic!

🔹 Ask satisfied patients to leave a review - this increases the rating and trust.

🔹 Respond to comments - both positive and negative.

🔹 Work with complaints - activity improves card ranking.

💡 Yandex promotes medical centers with reviews to the TOP.


Медицинский стетоскоп и бумага на синем фоне.jpg

4️⃣ Use keywords in the description

Yandex.Maps ranks companies by relevant queries.

📌 Add keywords entered by patients to the description:

✔ "Dentistry in the center of Tbilisi"

✔ "Pharmacy with rare drugs"

✔ "Endocrinology clinic in Batumi"

💡 The more precise the keywords, the higher your clinic will rank in search.


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5️⃣ Update your card and publish promotions

Yandex promotes active profiles.

What can be updated?

✔ News about new doctors and services ("New cardiologist - appointments from March 10").

✔ Promotions ("Free consultation with a therapist").

✔ Changes in schedule, contact information

🛑 Newbie mistake:

Created a card and forgot about it.

It doesn't work that way! Only activity promotes a medical center to the TOP.


Пенсионер в инвалидной коляске разговаривает со старшим врачом о приеме, пока ему помогает профессиональная медсестра в частной клинике.jpg

📢 Want to learn how to attract patients through local search?

Knowledge of Yandex.Maps algorithms gives clinics a powerful competitive advantage. The better the card is designed, the higher the chance that your medical center will be chosen by patients. But how to set it up correctly?

On the business promotion course you will receive:

✅ Step-by-step algorithm for working with a clinic card.

✅ Secrets of increasing visibility in search without spending money on advertising.

✅ Methods for collecting reviews and working with reputation.

✅ Optimal strategies for attracting patients through Yandex.Maps.

баннер_кому подойдет курс по продвижению.jpg

🚀
Apply proven techniques and take the top positions in local search!

Medical centers, dental clinics, and pharmacies should be where patients look for them — in Yandex.Maps.

📌 People choose clinics based on ratings and reviews, not websites.

📌 A card without information and photos does not inspire confidence.

📌 Regular updates and responses to reviews improve search rankings.

Maintain activity, monitor the quality of your profile, and work with your reputation — and patients will choose you.

Frequently Asked Questions (FAQ) Frequently Asked Questions (FAQ)

1️⃣ Why does a medical center need to be present on Yandex.Maps?

Yandex.Maps is the main tool for finding local services among tourists and expats. Without a card, the clinic loses the flow of patients, as they choose from the first positions of the search results.

2️⃣ How do reviews affect the promotion of a clinic in Yandex.Business?

Reviews increase trust and the clinic's rating. Yandex takes into account the activity of the card, and a large number of positive comments helps to get to the TOP of the search.

3️⃣ What to do if the clinic card exists, but there are still few patients?

The problem may be in an incomplete description, lack of reviews or irregular updates. An audit of the card will help to identify errors and fix them.

4️⃣ Is it possible to add promotions and news to the clinic profile?

Yes, Yandex allows you to publish special offers, schedule changes and important announcements. This helps to maintain the activity of the card and improves its position.

5️⃣ How to promote a clinic in Yandex.Business without paid advertising?

Optimization of the card, regular updates, collection of reviews and competent use of keywords allow you to take high positions in the search results without spending on advertising.


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21 comments

  • დაცუ
    Как часто следует обновлять информацию в профиле клиники, чтобы максимизировать его видимость и интерес к нему? Есть ли какие-то дополнительные советы по улучшению взаимодействия с пациентами через Яндекс.Бизнес?
  • I
    ivan_pavlov1976
    Как долго обычно занимает процесс продвижения клиники после выполнения всех этих шагов? Интересно, через какое время можно ожидать заметный приток новых пациентов.
  • D
    Devran
    Are there any specific strategies or tips for encouraging patients to leave positive reviews on the clinic's profile, given how essential these reviews seem to be for boosting its ranking and visibility?
  • М
    Михаил
    Обратил внимание, насколько важно заполнять профиль медицинского центра тщательно и подробно. Пару лет назад сталкивался с поиском клиники, и неполная информация в профиле сразу вызывала сомнения. Когда есть качественные фотографии и отзывчивые ответы на отзывы, это действительно увеличивает доверие. Особенно важно регулярно обновлять информацию — ничего так не раздражает, как несоответствие графика работы в интернете и в реальности.
  • რამაზ
    არ არის გასაგები, როგორ უნდა ვმართოთ არასწორი ინფორმაცია, როდესაც ხშირად ვიცვლით განრიგს და სიახლეებს. რას გვირჩევთ, როგორ მოვიქცეთ ასეთ შემთხვევებში, რომ მდგომარეობა კონტროლის ქვეშ იყოს?
  • V
    Vic
    Are there any specific strategies for managing negative reviews effectively? It's clear that responding to feedback is important, but I'd like some advice on how to handle less favorable comments in a way that maintains the clinic's reputation.
  • S
    Selin
    I appreciate how the step-by-step guide emphasizes the importance of engaging with patient reviews. In my experience, maintaining an active presence in the feedback section really does build trust and can elevate a clinic's reputation. The tips on regularly updating clinic information and showcasing quality photos of the interior also seem like effective strategies to attract more clients. It's interesting to see how these simple actions can significantly impact visibility and make a medical center stand out.
  • Л
    Лариса
    Интересно, а как часто стоит обновлять фотографии интерьера и оборудования, чтобы они оставались актуальными и производили лучшее впечатление на потенциальных пациентов?
  • L
    Lela
    На собственном опыте знаю, насколько важна полная и актуальная информация о медцентре в интернете. Когда искала клинику для своей семьи, обращала внимание на отзывы и фото. Чистота помещений и дружелюбие персонала на изображениях сразу создают доверие. Регулярные обновления помогли быстро узнать об акциях на прививки. По таким критериям легче выбрать клинику, где будет безопасно и комфортно для всех членов семьи.
  • О
    Ольга
    Когда мы искали новый медицинский центр для нашей семьи, обратили внимание на тот, у которого были отличные фотографии помещений и оборудования. Это действительно внушает доверие. А активность клиники в ответах на отзывы помогла сразу получить ответы на многие вопросы. Главное — уметь привлекательно подать информацию о себе, а качественные фото и общение с пациентами решают многое.
  • E
    Erin
    Is there any benefit to including information about certifications or awards the medical center has received? It seems like this could enhance trust similar to reviews.
  • ამიუ
    სტატიაში აღწერილი ნაბიჯები ნამდვილად ხანდახან არ გვახსენდება ყოველდღიურ საქმეში, მაგრამ ხომ არ შეგიძლიათ დეტალურად განმარტოთ, როგორ შეიძლება ყველაზე ეფექტურად განვათავსოთ ჩვენთან არსებული სხვადასხვა ინფორმაცია პროფილზე? განსაკუთრებით მაინტერესებს, რომელ ფოტომასალას აქვს ყველაზე დიდი გავლენა პაციენტებზე.
  • А
    Алексей
    Интересно, а как часто необходимо обновлять информацию о распорядке работы и акциях, чтобы поддерживать актуальность и не потерять позиции на Яндекс.Картах?
  • Т
    Татьяна
    У меня возник вопрос по поводу наполнения профиля клиники фотографиями. Как влияет количество и качество фотографий на позицию в рейтинге и видимость на Яндекс.Картах? Если фотографии играют такую важную роль, то можно ли добиться позитивного эффекта, добавив только снимки интерьера и оборудования, или лучше включить изображения персонала? Интересно узнать, влияет ли это на доверие пациентов.
  • A
    Albert
    Using detailed profiles and updating them regularly seem essential for getting more visibility for a medical center. The suggestion to respond actively to reviews is a great tip. Engaging with patient feedback likely improves trust. Adding high-quality photos is also a smart move; visuals can really make a difference. These steps look practical and can definitely boost a clinic's presence on Yandex.
  • K
    Ketevan
    ათო თქვენთვისაც ისეთი შთაბეჭდილება დაგრჩათ, რომ რეგულარულად ინფორმაციის განახლება მნიშვნელოვანია, მაგრამ მაინტერესებს, რანაირად უნდა ვივარაუდოთ, რა სახის ცვლილებები უფრო საინტერესო იქნება პოტენციური პაციენტებისთვის? იქნებ არ არის აუცილებელი ყველა ცვლილების დამატება?
  • M
    MelissaPrice
    Is simply updating profiles and interacting with reviews enough to visibly improve a clinic's ranking on Yandex Maps? Wouldn't competition with other established clinics require more strategic actions or investments?
  • M
    MelissaPrice
    Is simply updating profiles and interacting with reviews enough to visibly improve a clinic's ranking on Yandex Maps? Wouldn't competition with other established clinics require more strategic actions or investments?
  • O
    oksanalevina2001
    Можно ли как-то выделить медицинский центр среди конкурентов, помимо заполнения профиля и работы с отзывами?
  • A
    AntonS5zr23
    Можно ли добавить информацию о взаимодействии с партнерами или рекламными компаниями через Яндекс.Бизнес? Это может помочь клинике достичь более широкой аудитории.
  • E
    Elvina
    Обожаю всё, что связано с продвижением бизнеса! Вопрос настройки и продвижения медицинских центров на Яндекс.Картах для меня всегда был актуален, и эта статья действительно раскрыла ключевые моменты. Я теперь понимаю, как важна каждая деталь: от качественных фото до правильного описания услуг. Особенно понравился акцент на отзывы – это действительно фактор, который помогает подняться в поиске. Очень полезная информация для тех, кто хочет быть в ТОПе! 🚀