This place has potential but has some major issues. We first tried the restaurant upstairs. The food looked appealing, but things quickly became frustrating. We wanted to order an Americano, a croissant, a decaf coffee, and a cake, but it was nearly impossible, especially without speaking Georgian. The staff seemed unapproachable, which has been my experience during previous visits as well. We ended up just ordering a bottle of water, some Mexican potatoes, and a vegetable wrap. The real kicker was that we had to pay extra for sauce for the fries, and there were no plates available for our food—just a brown paper bag for the wrap and a wooden fork, which we also had to pay for. It felt like a prehistoric dining experience. There weren’t even basic condiments like salt or sugar on the table, although they provided paper napkins. This place is unfortunately not welcoming for visitors. The supermarket has great food, but the staff's lack of engagement with expats is a consistent issue across different branches I’ve visited. It's not just a language barrier; they simply don’t interact. I believe this is a management problem due to poor training in customer service. I’ve raised this issue before and, as a result, I tend to shop elsewhere where I feel more welcomed.
