ეგ ბიუტი ბუტიკი — სილამაზის სალონი

I am really let down by my appointment today. When I booked, I clearly stated in our Instagram messages that I wanted a nail design, not just a solid color. I expected the appointment to allow enough time for that.

After my gel was removed, I was unexpectedly informed that there wasn't enough time for the design due to scheduling issues. This wasn't my fault, and I find it unfair that I had to leave without the service I booked, especially since I have an important event coming up.

I was charged 40 GEL for gel removal and nail shaping, even though I left without getting the service I actually wanted. What upset me the most was not just the scheduling error, but the lack of acknowledgment or attempts to offer a solution or compensation. I left feeling very upset.

This week is packed for me, and I set aside today specifically for this appointment. I even woke up at 9:00 AM to ensure I would arrive on time since this was the only day I had available before my event.

I've been a client for about seven months and have always been satisfied with your work, which is why today was so disappointing. I even wrote a positive Google review because I genuinely trusted your salon.

I hope you can find a fair resolution to this situation, as I really don’t think my experience today reflects the professionalism I have always associated with your team.

Настоящие профессионалы! Очень рада, что выбрала вас!

I've been to many beauty salons in various places, but this one stands out in every way. It's always spotless, well-organized, and has a very inviting vibe. I've been here multiple times, and the experience is consistently excellent.

Booking is a breeze, and they respond quickly on Instagram. Ani speaks English, which makes communicating easy. I've never met anyone who notices every tiny detail like she does. She can spend hours on nails without losing focus.

The gel on my nails stays perfect until my next visit. Hygiene is top-notch; tools are sealed for each client and disinfected after every step. Ani is careful, never in a rush, and she always checks on every detail you want in the design. She's patient and willing to change any color or design if you're not satisfied. Highly recommended 💅✨

Делала наращивание ногтей, всё очень понравилось. Мастер отличный, администратор вежливый. Чисто, аккуратно и стерильно. Обязательно вернусь.

Отличный салон

🔥

Хорошее приложение, мне нравится.

Красивый и качественный маникюр. Приятный мастер, уютный кабинет. Рекомендую.

Замечательный мастер, маникюр на пять звезд, обязательно приду снова!

Все безупречно, работы выполнены качественно и очень красиво, мастер приятный.