სასტუმრო ბილტმორი თბილისი

Тата в ресторане на 31 этаже отлично заботится о нас. Спасибо. Еда была такой же хорошей, как и вид :)

הגענו לשני לילות, והמלון טיפל בכל מה שביקשנו ואף יותר, כולל הסעה מהשדה בלילה. המיקום של המלון מצוין, במרכז הרחוב הראשי בעיר, וקרוב לקניון גדול.

Ресторан XemeЭто было УДИВИТЕЛЬНОВИДЕДАПЕРСОНАЛОсобая благодарность Тате - нашему консультанту по меню.10 из 10!!

Ресторан Xeme просто потрясающий. Еда, персонал и вид действительно впечатляют. Настоятельно рекомендую!

أهم ما يميز هذا المكان هو موقعه الجغرافي.

The hotel urgently needs to focus on its customer service. For a property of this size, the service was surprisingly uneven. Many staff members completely ignored guests—no greetings, smiles, or help offered. This wasn’t due to language barriers; it was simply a lack of basic courtesy. I'm accustomed to the more reserved service styles typical in Eastern Europe and the Caucasus, but this experience was even below that standard. During the lounge service from 6 to 8 pm, we were the only guests and received no interaction from the attendant. Staff often walked by without making eye contact. Even at check-in, receptionists were preoccupied with their phones and continued chatting as we approached. For a hotel that caters to many international visitors, the service should reflect its reputation.

On the positive side:
• The views from our room on the 24th floor were breathtaking, offering panoramic sights of Tbilisi.
• The location was fantastic, conveniently near Galleria Mall, restaurants, and attractions. Old Tbilisi is a 30-minute walk or a short drive away.
• Despite being central, it was peaceful.
• The wellness facilities included a pool, sauna, steam room, and jacuzzi, though the layout was a bit unusual.
• Breakfast was served in an elegant room adorned with chandeliers, featuring a good variety of rotating options.

Overall, this hotel has great potential due to its views, location, and amenities, but the service needs considerable improvement to match the experience its setting should provide.

UNO DE LOS MEJORES HOTELES QUE HE VISITADO.

נהניתי מאוד מהשהות במלון וגם מהבריכה.

Роскошный отель, хотя и дорогой... Удовлетворительное обслуживание на ресепшен, у консьержа и в уборке номеров. В целом, хороший и рекомендуемый отель.

კომფორტული სასტუმროა.