ტანსაცმლის მაღაზია "Tradeline"

The team is very attentive. I’ve ordered online multiple times, and everything arrived on time and in great condition. The service is convenient and user-friendly.

Awful customer service. They sent me the wrong size and charged me for return shipping. One item got lost during delivery, and I never received a refund. Total waste of time and money. I highly advise staying away from this store.

კომპანია მართლაც ძალიან პასუხისმგებლიანია. არ მეკუთვნოდა, მაგრამ ფეხსაცმელი მაინც გადამიცვლეს. ტრანსპორტირება მაქსიმუმ 2 დღეს მოითხოვს.

For the third time, I've received damaged shoes from this store. They refused to exchange them for a different color, despite it being their fault for not having the correct size in stock.

Horrible service when trying to exchange or return items. In my case, order #861612, the product came with a factory defect. They communicate only through chat, which makes the process even worse. You have to write texts and send proofs yourself. I ended up talking to four different operators, trying to get an exchange. The second operator agreed to it, but then the chat switched to a third operator. Their answers contradict each other and sometimes even go against what’s written on their own website. The phrase "It doesn't happen like that with us" is especially annoying. So, how does it happen with you, then? If it's different from your written rules on the site?

Terrible quality.

Ужас с доставкой! Ждали 5 дней, хотя на сайте обещали доставить в тот же день по Тбилиси или за 1-3 дня по регионам. Из пяти вещей две прислали не той модели, не того цвета, не того размера, вообще не то, но того же бренда. Поддержка два дня водила за нос и пыталась тянуть время. Ужасное обслуживание. Больше никогда не буду покупать вещи онлайн здесь.

მრავალფეროვანია!

ონლაინ შეკვეთას 12 დღე დამჭირდა. 1-დან 6 დღემდე ჰქონდათ მითითებული. აჯობებდა ამაზონიდან გამომეწერა.

The consultants in the store are either experts at ignoring customers completely or they shadow you so closely while you're browsing that it feels suffocating until you eventually flee the store. Is this their training? Today, we couldn't make a purchase because the consultants were so good at ignoring us, they might as well earn a bonus for your company's losses. Maybe this is actually part of your business strategy. 👍🏻👍🏻👍🏻