International Insurance Company IRAO

Не советую. Эта компания привлекла меня возможностью записи к врачу, говорящему по-русски. Сразу после приобретения годовой страховки, эту опцию убрали. Записаться по телефону не выходит. Оператор утверждает, что запись есть, но это неправда. При расторжении контракта удерживают 20% от суммы страховки. В итоге, потерял 500 лари и так и не смог воспользоваться услугами.

The health insurance policy automatically renews by default. Next time, I'll use AI to review the policy, and you might want to consider doing the same. I requested to stop the auto-renewal through the Senior Sales Manager, via official emails, WhatsApp, and four additional emails, as well as on Facebook connected to WhatsApp. It's not as ideal as what I had overseas, but still seems better than other options available in Georgia.

Это просто абсурд. Оформили новый полис без моего согласия и провели по нему возмещение, хотя это входило в период действия старого полиса. До начала этого непрошеного полиса было еще 25 дней. Теперь настойчиво требуют с меня деньги.

For foreigners: Medical facilities need to contact the insurance company for coverage verification. At first, a few dental clinics didn't follow the correct procedure due to staff training and language issues. However, after discussing with a manager named Ana, the issue was resolved effectively. There seems to be a limited number of call center staff who are familiar with the systems, and some of them have limited English proficiency. Although I had to make several calls for clarification due to confusing app instructions, they performed better in some ways than their competitors. They don't charge extra fees for foreigners, unlike many others. I have policies with them and other companies for my children. I would recommend this insurer to my friends if they continue meeting our expectations.

Medical insurance.

ყურადღებიანი და თავაზიანი პერსონალი💖

თქვენი ავტოდაზღვევა და მომსახურებით კმაყოფილი ვარ.

უკვე ერთი წელია, რაც დაზღვეული ვარ და ძალიან კმაყოფილი ვარ. თანხის ანაზღაურება ხდება იმავე დღეს, რამდენიმე საათში. მომსახურება სწრაფია და პერსონალური მენეჯერებიც კარგები არიან. ფასებიც მისაღებია. აუცილებლად გირჩევდი ჯანმრთელობის დაზღვევას ამ კომპანიაში. მხოლოდ ის ვისურვებდი, რომ მობილური აპლიკაცია უფრო სწრაფი და ოპტიმიზირებული იყოს.

I am truly grateful for the outstanding service provided by your team during my recent dealings with your insurance company. I want to express my deepest thanks for the help and support I received throughout the process. After experiencing an incident covered by my policy, I was initially unsure about the claims procedure. Yet, your professional team made everything smooth and efficient. From my first contact with customer service to the final settlement, I was impressed by the professionalism and care shown by your staff. Thank you for going above and beyond in assisting with my claim. Your dedication has left a lasting impression, and I will gladly recommend your services to friends and family. Warm regards, Fady Hanna.

The English-speaking hotline is always responsive and returns calls promptly. The app makes everything easy to use, eliminating the need for paperwork. Highly recommend it to foreigners.

DO NOT USE THEM FOR HEALTH INSURANCE. I cannot speak for their other services, but my experience with health insurance was terrible. I paid for a year to cover my family, and when my 14-month-old baby got sick, they did nothing for five days. I had to take him to the emergency room myself, and he stayed in the hospital for five days due to an infection. Initially, the hospital contacted the company, and they promised to cover all expenses. However, on the day of discharge, I was shocked to learn that they had canceled my policy. When I called, they blamed a technical problem, but it turned out that my policy was indeed canceled a week after activation. When I requested a refund, they deducted a month's premium plus an extra 20%. I have all the documents, emails, and even a letter from the hospital confirming everything. Even the hospital staff was surprised that they approved coverage until the last day.

This insurance policy for students is awful. Before signing the contract, they didn't tell me that only one clinic is available for private consultations. Now they say there's just one clinic, and it's very far away. I definitely wouldn't recommend this, especially for students. It feels like they're just taking money from customers. I won't be subscribing again and cannot recommend this service.

ცხელ ხაზზე მყისიერად მიპასუხეს, ზარალი დღენახევარში ამინაზღაურეს. საქართველოს სადაზღვევო ბაზარზე ერთ-ერთი საუკეთესო მომსახურებაა.

This is hands down the best insurance experience I've had in Georgia! They have fair offers and the staff who speak English are really supportive.

Women refuse to provide insurance for individuals from Belarus.

Excellent!

Связаться с вами невозможно, звоню без остановки уже пятый день.

Адрес указан неправильно.

Great service.

სადაზღვეო კომპანია.

Excellent insurance provider.