Electricity supply company Telmico in Tbilisi plays a key role in ensuring stable and reliable electricity supply to the population of the capital of Georgia. Created during the reform of the country's energy market, Telmico began operations on July 1, 2021 and has since served 719 thousand subscribers in Tbilisi. The main objective of the company is to protect consumer rights and provide high quality services to each client.
One of Telmico's distinctive features is its operational cooperation model with the National Energy and Water Regulatory Commission and the Office of the Energy Ombudsman. This allows the company to remain open and reliable, providing customers with confidence in the stability and quality of the services provided. An important element of customer support is a modern call center, operating 24 hours a day, 7 days a week, which ensures a prompt response to requests and consultations for residents of Tbilisi.
Telmico employees are a team of 175 highly qualified professionals who are constantly developing their skills. The company's internal systems help to increase staff motivation and engagement, which, in turn, ensures the achievement of the company's strategic goals. An important element of Telmico's strategy is the development of digital services aimed at providing more convenient, faster and more efficient services to customers.
For the convenience of subscribers, Telmico has opened customer service centers in six different districts of Tbilisi. Contacting the company will be useful for every city resident who needs high-quality power supply and support in resolving issues related to power supply. Telmico is actively developing its infrastructure and services to meet the high standards and expectations of users in modern urban environments.
