General provisions for customers of the Madloba Info catalog

1. We do not guarantee the result

We do not promise to increase sales, calls or requests. Our services are aimed at increasing the visibility of your company in our catalog and improving its position. You get a manager who promotes your business inside the catalog, helping to attract more attention to your page.

2. We inform about the actions, but do not disclose the methods

We inform you about the steps we are taking to promote your company. However, our methods, strategies and tools are confidential information and are not disclosed to clients.

3. Work through our accounts

All promotion activities are carried out through our own accounts and tools. With the exception of the accounts Google and Yandex Business where you provide us, remaining the primary owner.

4. Copyright belong to us

All materials created by us, including videos, photos and texts, are our intellectual property. We reserve the right to use and distribute these materials at our sole discretion.

5. Additional work is paid separately

Anything that goes beyond the agreed services is considered additional work and is subject to separate payment. We also reserve the right to refuse to perform such work without giving reasons.

6. We do not promote your websites and social networks

We specialize in promoting your company within our catalog. We do not analyze, promote or optimize your own website or social media accounts.

7. Confidentiality of information and data

All discussions, data and materials related to our cooperation remain within the company and are not subject to disclosure to third parties. We value your privacy and ensure the security of the information provided.

8. We do not train your employees

We do not provide training for customer employees. Our working methods, statistics and technologies are internal information of the company and are not transferred to the customer.

9. Transfer of results to another client

In case of termination of cooperation, we reserve the right to transfer the created resources, such as leased sites or materials, to other clients interested in using them. All your contact details and branded items will be deleted or replaced.

10. Revision of payment terms

We have the right to review the payment terms once every three months. This allows us to adapt to market changes and ensure the relevance of our services. The changes will take effect upon notification to the client.

11. Late payment and penalties

In case of a delay in payment for more than three days after the end of the billing period, your tariff may be recalculated with an increasing coefficient. Timely payment avoids additional costs and ensures continuity of service provision.

12. Manager's limited time

The time that our manager can devote to your company is limited. Please keep this in mind when planning meetings and discussions. If you need additional time or consultations, you can purchase them separately.

13. Additional services and preliminary assessment

We can offer additional services, pre-evaluating their cost and deadlines. Please note that this is a preliminary assessment, and the totals may change in the course of work. We always inform you about such changes in advance.

14. Bonus for recommendation

If you recommend us to a new client and he signs a contract with us, you receive 20% of that client's first payment. This is a great opportunity to get additional benefits from working with us and help develop your business community.

15. Logins and passwords are not transmitted

We do not transfer access to our internal accounts, usernames and passwords to you either during the cooperation or after its completion. This is necessary to ensure the security and confidentiality of our work.

16. Guarantee of data confidentiality

We ensure the security and confidentiality of your data. All information provided is used solely for the purpose of promoting your company in our catalog and is not shared with third parties.

17. Updating information at the request of the client

Upon your request, we can update the information about your company in the catalog. This includes changing descriptions, adding new photos, or updating contact information. We strive to keep your page relevant to better attract customers.

18. Customer Support Service

We provide operational support on issues related to working with our catalog. You can contact us by phone or email during business hours, and we will try to help you as quickly and efficiently as possible.

19. Terms of termination of the agreement

You can terminate the contract by notifying us 30 days before the expected date of termination of cooperation. All obligations of the parties cease after the settlement of settlements and settlement of all issues.

20. Payment methods and conditions

Payment for services is made according to the invoice issued within the prescribed period. We accept various payment methods, including bank transfer and online payments, for your convenience.

21. Limitation of liability

We are not responsible for any possible losses related to the use of our services, including lost profits or data loss. Our liability is limited to the cost of the services provided for the last paid period.

22. Obligations of the client

The Client undertakes to provide reliable and up-to-date information about his company, as well as timely inform about changes. This allows us to maintain high quality data in the catalog and effectively promote your business.

23. Rights to use logos and trademarks

The Client grants us the right to use his logos and trademarks for the purposes of promotion in the catalog and related marketing materials. This contributes to the recognition of your brand among users.

24. Changes to the Terms of Service

We reserve the right to make changes to the terms of service by notifying the customer at least 14 days before the changes take effect. This helps us to adapt to new market requirements and improve the quality of services.

25. Dispute settlement

All disputes and disagreements arising during the execution of the contract will be resolved through negotiations. In case of failure to reach an agreement, the dispute is referred to the appropriate judicial authority in accordance with current legislation.

26. Force majeure circumstances

We are not responsible for non-fulfillment of obligations under the agreement in the event of force majeure, such as natural disasters, military operations or other unforeseen events beyond our control.

27. Progress reports

Upon your request, we can provide reports on the work performed and the results achieved within the framework of the services provided. This will help you evaluate the effectiveness of cooperation and make informed decisions.

28. Personalization of services

We are ready to adapt our services to the individual needs of your business, offering personalized solutions and promotion strategies. Discuss your goals with us and we will try to implement them.

29. Discounts and special offers

For regular customers and when ordering a package of services for a long time, we offer discounts and special terms of cooperation. This is our way of expressing gratitude for your trust and choice of our company.

30. Feedback and service improvement

We appreciate your feedback and are ready to take into account your wishes to improve the quality of our services. Your feedback helps us become better and provide more effective solutions for your business.