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    Методология рейтингов «Транспортные услуги»

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    The “Transport Services” category brings together rankings of services and infrastructure that help you get around Georgia, service vehicles, and handle urgent tasks on the road. The methodology is based on the general principles of the Madloba system and adapted to the specifics of the transport segment: service geography, seasonality, and differences in usage scenarios.

    What objects are included in the “Transport Services” category

    The category includes transport services and infrastructure facilities presented in open sources and meeting the requirements for data accuracy.
    Considered:

    • car rental and hire companies;
    • towing and roadside assistance services;
    • service stations, auto repair shops, and technical maintenance stations;
    • stations and transport hubs;
    • water excursion services (yachts and boats) in regions where this is relevant.

    To participate in the rankings, the card must contain up-to-date contacts, address (or service area), opening hours, and a clear description of services. Objects without stable public data may not be included until sufficient information becomes available.

    What rankings are included in the “Transport Services” category

    Below are the main directions of rankings in this category.

    🚗 Car rental and hire
    🚘 Service stations and auto repair shops
    🚨 Tow trucks
    🚉 Best stations in Georgia
    ⛵️ Yachts and boats in Batumi

    Main data sources

    Public sources and external signals

    When forming rankings for the transport category, only open and publicly available data is used. The main source of reviews and basic information about companies is public listings (including Google Maps). Additionally, data from relevant directories and open sources is taken into account, as well as information posted on the official pages of the companies.
    Reviews are analyzed in RU / EN / KA to account for different audiences — tourists and local residents.

    What signals are considered in the transport category

    Key indicators

    Reviews and rating dynamics
    The total volume of reviews, their regularity, and the stability of ratings over time are taken into account.
    Service reliability and availability
    Accurate opening hours, a clear service area, and service quality based on reviews are important.
    Audience interest
    Search queries, card views, and user engagement within the catalog are taken into account.
    Information accuracy and freshness
    The correctness of contacts, address, service terms, and the description of services is checked.

    Specifics of the transport category

    Transport segment characteristics

    Transport services depend on geography, season, and the user scenario. For some services, comfort and choice are important (for example, car rental), while for others — speed and availability (tow trucks, service stations). Therefore, the analysis takes into account the specifics of the segment.

    Geography and coverage
    For transport services, the service area, availability by city, and clear operating terms are important.
    Urgency of some services
    For tow trucks and service stations, response speed and service availability are critically important to the user.
    Seasonality
    During tourist periods, the load on services and audience behavior change, which affects review dynamics.
    Different audience expectations
    Tourists more often evaluate convenience and service clarity, locals — stability and service quality.

    Working with conflicting data

    How rating discrepancies are handled

    In the transport category, ratings across different platforms may vary: users have different expectations and scenarios (planned rental, urgent towing, repairs). Therefore, when forming rankings, a combination of independent signals is taken into account.

    Combination of sources
    In case of discrepancies, a set of data is considered rather than a single metric.
    Verification of unstable signals
    Sharp deviations and contradictions may be considered with additional verification.
    Data integrity principle
    Signals created to artificially influence the final score are not taken into account.

    New services in the ranking

    How new companies and venues are included

    Public sources
    Inclusion is possible based on open information presented on public platforms.
    Editorial review
    Contacts, address (or service area), service format, and data accuracy are checked.
    Position recalculation
    As new reviews and user activity appear, the position may be revised.

    Updating “Transport Services” rankings

    How often the rankings are updated

    Scheduled review
    A comprehensive data review is conducted quarterly.
    Dynamic changes
    Changes may occur more often as new reviews and signals appear.
    Update date
    The rating page indicates the date of the last recalculation.
    Used the service?
    Share your experience or report an inaccuracy — it helps improve the quality of the rankings.
    Leave a review / message
    Do you represent the company?
    Let us know about changes: contacts, service area, opening hours, or the list of services.
    Update information
    ← Back to the general methodology View all “Transport Services” rankings
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